Your privacy matters! Here’s a friendly overview of how your information is collected, used, and protected.

What information is collected?

When you place an order or get in touch, I may collect:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed securely via third-party providers)

If you sign up for the newsletter, your email address will also be collected for marketing purposes (only if you’ve opted in). You can unsubscribe at any time.

How your information is used

Your data is used to:

• Process and deliver your orders

• Communicate with you about your purchase

• Respond to enquiries

• Improve the website and customer experience

• Send occasional updates or offers (if you’ve opted in)

Sharing your information

To keep things running smoothly, some data is shared with trusted third parties, including:

• Payment providers (to process payments securely)

• Delivery services (e.g., Royal Mail)

• Website platforms or analytics tools

Your data is never sold or shared for marketing purposes.

Cookies

This website uses cookies to:

• Remember your preferences

• Analyse website traffic

• Improve your browsing experience

You can control or disable cookies through your browser settings.

Data security

Your information is kept securely and only for as long as necessary to fulfil orders and legal obligations.

Contact

Questions about your data? Get in touch: jessgameknit@gmail.com